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AADSTS90033 Severity: Low

Transient internal error

Microsoft Entra had a brief internal hiccup. Not a user problem - just retry. Usually clears within minutes.

Last verified:

Affected systems

windows macos ios android web

Symptoms

  • AADSTS90033 with 'transient internal error'
  • Sporadic, not reproducible
  • Often gone on second attempt

Possible causes

  • Microsoft-side temporary issue
  • Brief throttling on the server side
  • Transient network hiccups between Microsoft datacenters

Solutions

1.Retry

  1. Wait 1-2 minutes.

  2. Repeat the sign-in attempt - chances are it works now.

  3. If still failing after 3 attempts, continue to step 2.

2.Check service status

  1. Open https://admin.microsoft.com/AdminPortal/Home#/servicehealth (if admin).

  2. Or public status at https://status.office.com

  3. If an active incident is listed, just wait - no cache reset needed.

3.Note the correlation ID

  1. If the error persists more than 30 minutes, copy the correlation ID from the error.

  2. Send to IT - they can use it to speed up the Microsoft support ticket.

Background

90033 is explicitly marked ‘transient’: Microsoft expects you to retry. No user behavior triggers it. The only exception: during widespread Microsoft outages these errors cluster - then service status is the first check.