AADSTS7000112 Severity: High Application disabled in tenant
Microsoft Teams is explicitly disabled in the tenant. Either an admin policy or a missing/expired license blocks access entirely.
Affected systems
Symptoms
- AADSTS7000112 with 'Application X is disabled'
- Other Microsoft apps (Outlook, OneDrive) work fine
- Web login at https://teams.microsoft.com shows the same error
- Appears after license changes or tenant migration
Possible causes
- Admin disabled Microsoft Teams as enterprise app in the tenant
- Teams license was revoked or expired on the account
- User group is excluded from the Teams service policy
- Teams connector service principal corrupt after tenant migration
Solutions
1.Check license status
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Open https://myaccount.microsoft.com and sign in with the affected account.
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Under 'Subscriptions' you see your assigned licenses.
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If 'Microsoft Teams' or an M365 license is missing, that is the cause. IT must assign a license.
2.Cross-check in the web client
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Open https://teams.microsoft.com in a private browser window.
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If the same message appears there, it is definitively a tenant configuration, not a client problem.
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Forward the correlation ID from the error page to IT - they can trace the block in the sign-in logs.
3.Ask IT to check the service principal
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In the Entra admin center under 'Enterprise Applications', search for 'Microsoft Teams'.
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Property 'Enabled for users to sign-in?' must be 'Yes'.
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If disabled, enable - effective immediately.
4.Buy a license yourself (small org / freelancer)
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If you are a tiny org or sole proprietor and Microsoft Teams Free no longer works, you need a paid license.
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Options: 'Microsoft Teams Essentials' (~$4/month, Teams only) or 'Microsoft 365 Business Basic' (~$6/month, Teams + OneDrive + Office on the web).
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Order at https://www.microsoft.com/microsoft-teams/compare-microsoft-teams-options.
Useful links
- myaccount.microsoft.com - check your own licenses
- Microsoft 365 Service Health - for tenant-wide outages
- Teams License Comparison - if you need to buy a license yourself
- Microsoft Learn - AADSTS Codes - official code reference
Background
Do not confuse AADSTS7000112 with AADSTS500011 (“app not in tenant”). 7000112 means: the app is in the tenant but disabled. 500011 means: the app is not present at all.
The code has become more common in the last two years because Microsoft discontinued free Teams for business use. Anyone who used to work on an old free setup now hits 7000112 - the answer is a paid license.